Here at N3Vapor we try to offer a trouble free ordering experience. Due to the current and stringent FDA deeming regulations we need to go through an extra level of age verification for online orders. We use a company with state of the art software, but as with any technology it isn't always flawless. In the rare circumstance that your age cannot be verified through their system you will be emailed and asked to provide a copy of your state issued identification to us for verification. These copies are verified, noted on your account and then deleted, we do not keep the copies of your identification.